Job Information
Sedgwick IT Security Operations Advisor in Toledo, Ohio
Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.
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IT Security Operations Advisor
PRIMARY PURPOSE : Job duties include implementing security measures to protect computer systems, network, and data, as well as serving as an escalation point for the Global Security Operation teams. Advisors must be proficient in the latest IT and Information Security intelligence including hacker methodologies, vulnerabilities, and exploits to anticipate security shortfalls. Advisors must be experts in basic IT security fundamentals and be able to quickly master a broad range of security tools.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Work closely with Security Operations team to monitor for, detect, analyze, and resolution of security incidents.
Administer and train subordinates on various IT security tools and applications.
Perform analysis of suspected malicious code and other software or programs and provide written or verbal analysis to management.
Lead IT groups and business units as necessary in troubleshooting compatibility issues between security tools and business or productivity programs.
Analyzes client and customer needs as required and provide clear and concise reports to leadership.
Work closely with management on assigned projects from inception through implementation ensuring adequate internal communication and user involvement is maintained.
Assist team members in investigating IT or cyber-security events and developing resolutions.
Provides feedback and suggestions to management to improve IT Security processes and procedures.
Works closely with project managers to meet and complete project milestones accurately and on time.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
Performs other duties as assigned.
Supports the organization's quality program(s).
Travels as needed.
QUALIFICATIONS
Education & Licensing
Bachelor’s degree in management information systems or another IT related field
Preferred certifications include CISSP, GSLC, C|EH, SSCP, GCIH
Experience
7 years’ experience using various operating systems
7 years’ experience using desktop productivity software
Networking background (Network Topologies, TCP/IP, OSI Model)
Access control
Encryption technologies and algorithms
IT Security Engineer or IT Helpdesk Supervisor experience preferred
SPII and HIPPA data protection
Security information and Events Management (SIEM) solutions
Managing networked computers and servers
Researching security threats and vulnerabilities
Threat hunting
Digital forensics
MFA
Leadership
Audit and compliance
Preferred Experience
Experience with Application Control technology
Experience with ATP and EDR security technologies
Experience with cloud SIEM technology and various query languages
Experiences with Artificial Intelligence and Machine Learning
Researching and advising leadership on emerging security technologies
Software Procurement
CIS hardening
Budgeting
Knowledge of endpoint and enterprise web content filtering and proxies
Skills & Knowledge
Strong ability to work independently and with a team
Strong ability to solve complex problems as they arise
Ability to handle confidential and sensitive information with integrity
Ability to continuously learn new technologies
Ability to guide collaboration with team members to achieve goals
CIA triad expertise
Information Technology Security frameworks expertise
Strong written and verbal skills
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
NOTE : Credit security clearance, confirmed via a background credit check, is required for this position.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
Taking care of people is at the heart of everything we do. Caring counts
Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more than 30,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing – one where caring counts. Watch this video to learn more about us. (https://www.youtube.com/watch?v=ywxedjBGSfA)