Job Information
Sedgwick Collections Associate in Tampa, Florida
Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.
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Most Loved Workplace®
Forbes Best-in-State Employer
Collections Associate
PRIMARY PURPOSE OF THE ROLE: To collect the maximum amount of overdue funds from higher volume accounts and to ensure discrepancies with customer accounts are resolved.
ARE YOU AN IDEAL CANDIDATE? We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work.
ESSENTIAL RESPONSIBLITIES MAY INCLUDE:
Provides customer service regarding collections issues.
Processes customer refunds and credit memos.
Monitors and maintain assigned accounts.
Performs account adjustments, small balance write-offs, and customer reconciliations.
Reconciles client discrepancies pertaining to outstanding balances.
Communicates and serves as an interface with internal and external customers.
Prepares weekly and monthly reporting and presents data to management.
EDUCATION AND LICENSING:
High School Diploma and/or GED.
TAKING CARE OF YOU BY:
Offering a diverse and comprehensive benefits including medical, dental vision, 401K, PTO and more beginning your first day.
Thriving together to solve problems
Will be valued as a collective “we.”
Provided a strong team and customer service orientation.
Create a culture of support, both giving and receiving.
An opportunity to contribute to a larger purpose.
NEXT STEPS:
If your application is selected to advance to the next round, a recruiter will be in touch.
#customerservice #collections #entrylevel
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
Taking care of people is at the heart of everything we do. Caring counts
Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more than 30,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing – one where caring counts. Watch this video to learn more about us. (https://www.youtube.com/watch?v=ywxedjBGSfA)