Job Information
Sedgwick Property Liability Leader in Sydney, Australia
The 'Apply with SEEK' option will be utilized for International applicants, mainly Australia. If this does not apply to you please use the 'Apply' option.
Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.
Great Place to Work®
Top 100 Most Loved Workplace®
Forbes Best-in-State Employer
Property Liability Leader
Are you an enthusiastic and self-motivated individual ready to make a significant impact? We are seeking a dynamic Property Liability Leader to spearhead our growing third-party property damage and digital liability claims initiatives.
In this role, you will be responsible for leading a dedicated team to achieve exceptional standards in people performance, service quality, client outcomes, portfolio growth, governance, and continuous improvement. Your leadership will be key in driving our success and delivering outstanding results.
If you are a motivated leader with a passion for excellence and looking for a rewarding opportunity, apply now to join our team and make a difference!
What are my accountabilities?
Lead and oversee daily operations of the Property Liability and Digital Liability loss adjusting teams to ensure high performance standards.
Monitor and manage exceptional claims outcomes, including allocation, service quality, SLA achievement, and client satisfaction.
Plan resources and allocate portfolios effectively
Drive efficiency and performance through continuous improvement of capability, systems and processes.
Collaborate with other Leaders to adhere to protocols, policies, procedures, and systems for client delivery in line with SLAs
Analyze and communicate business reports to enhance team performance and client outcomes.
Implement and monitor the Quality Management Framework for best practice claims handling outcomes
Demonstrate passionate leadership by inspiring and motivating teams to achieve high performance standards and exceptional outcomes through effective people management
About you :
Relevant tertiary qualifications (for example, Business, Insurance or Law)
10 + years Loss Adjusting experience or 10 years in a similar role with an insurer or in claims management
An experienced team leader with a growth mindset
Current knowledge and demonstrated experience managing property liability claims.
Wide knowledge of the insurance market (claims lifecycle) including the legislative framework, applicable codes, and products
Deep understanding of client requirements as it relates to outsourced business processes and functions for insurance claims
Intermediate Microsoft Office skills, & Power BI skills
Passionate about technology and driving innovation in claims management
Caring Counts
It's at the heart of everything we do, and we show we care by living our five core values: Caring, Empathy, Accountability, Inclusion, Collaboration and Growth.
Sedgwick is an equal opportunity employer and have been named an Inclusive Employer by the Diversity Council of Australia 2023-2024.
We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations, we encourage you to let us know at the time of your application.
Interested in this opportunity? Please click APPLY and upload an up-to-date copy of your CV!
Why Sedgwick?
Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. We are committed to providing excellent service to our clients and are passionate about helping them through difficult times.
With such a wide range of services, across multiple business units, we are sure to have an opportunity available that will align with what you are looking for!
Some of the Benefits of working with us are:
Hybrid working arrangement. #LI-Hybrid
Professional Development through Sedgwick Australia University
+0.5 % on top of Superannuation Guarantee
Domestic and International Career Pathways
Sedgwick is an Equal Opportunity Employer.
If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
Taking care of people is at the heart of everything we do. Caring counts
Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more than 30,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing – one where caring counts. Watch this video to learn more about us. (https://www.youtube.com/watch?v=ywxedjBGSfA)